Privacy Policy

Effective Date: April 2026

1. Introduction

Welcome to UNISELV. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and interact with our services, specifically including our communication channels via the WhatsApp Business API.

2. Information We Collect

When you interact with us, we may collect personal information that you voluntarily provide to us, including but not limited to:

• Contact Information: Name, email address, and phone number.
• Communication Data: Messages, inquiries, and interaction history when you communicate with us via our website or our WhatsApp Business account.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services.
• Respond to your customer service requests and support needs.
• Send you transactional messages, updates, and promotional content via WhatsApp (only if you have explicitly opted in).
• Improve our digital and physical product offerings.

4. WhatsApp Business API and Third-Party Sharing

To provide efficient customer support and updates, we utilize the Meta WhatsApp Business API. By communicating with us via WhatsApp, you acknowledge that:

• Your messages and phone number will be processed by Meta Platforms, Inc. in accordance with Meta's own Privacy Policy.
• We do not sell, trade, or rent your personal identification information to others. We only share data with trusted third-party service providers strictly for the purpose of operating our business and communicating with you.

5. Data Security

We implement industry-standard security measures to maintain the safety of your personal information. However, no transmission of data over the internet or any wireless network can be guaranteed to be 100% secure.

6. Your Rights and Opting Out

You have the right to request access to, or deletion of, your personal data.

• WhatsApp Opt-Out: You can opt out of receiving WhatsApp messages from UNISELV at any time by replying with "STOP" to our WhatsApp business number or by contacting us directly.

7. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

• Email: [email protected]
• Websites: uniselv.com / uniselv.ovh